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HERO Employee Health Management (EHM) Best Practices Scorecard in Collaboration with Mercer

Best Practices Scorecard Version 3.1 - Online
 Complete the Scorecard and receive free report


Scorecard CoverVersion 3.1 Released With New Tools

Version 3.1 of the scorecard is  here. With improved wording to several questions and two new tools the Scorecard is even easier to use then ever:

Version 3.1: This update from V3.0 clarifies the wording on multiple questions making them clearer and easier to answer.

User Guide: The new User Guide is intended to make the Scorecard easier for employers to complete and to improve the consistency of the responses in the database.  The guide provides definition for industry terms and guidance on answering judgment questions.

Editable PDF of Scorecard: The Scorecard can now be found in PDF format.  This writable PDF will allow you to document your answers before entering them into the online system.  Use this tool to distribute to multiple stake holders to get their input and archive your answers from each year in this easy to use format.

About the Scorecard

The HERO Employee Health Management (EHM) Best  Practices Scorecard is designed to help organizations learn about EHM best practices – and discover opportunities to improve their programs and measure progress over time.

Developed in consultation with leading authorities on EHM, the Scorecard can be of practical and strategic use. It’s a free online survey that teaches you about EHM best practices as you complete it – and provides you with an instant assessment of how your program stacks up to others in the national Scorecard database.

The Scorecard is…

…an inventory of best practices
The Scorecard provides a valuable inventory of best practices to guide strategic planning. Covering six foundational elements of EHM -- Strategic Planning, Leadership Engagement, Program-Level Management, Programs, Engagement Methods and Measurement and Evaluation -- the questions serve as a checklist of best practices in each area.  These practices have been assigned scores based on the extent to which they contribute to program success.  The Scorecard also asks for participation rates, cost and outcomes, using metrics selected by a broad panel of EHM experts.

…an indicator of program success
Exemplary EHM programs provide services that participants value; improve population health; and ultimately deliver a positive return on investment. Is your program positioned to achieve these results? You’ll receive a free report upon submitting a completed Scorecard, comparing your organization’s scores to the aggregate scores of all organizations in the Scorecard database. Use this information to identify opportunities to incorporate best practice approaches into your program.

…a powerful normative database for benchmarking and research
When you complete the Scorecard, you’re also contributing to a national database that will support critical research on the relationship of program structure and outcomes (of course, your individual responses will be kept strictly confidential).

...Confidential
Individual, identified responses to the Scorecard will be released only with the permission of the respondent. The names of the organizations completing the Scorecard (but no contact information) will be available upon request and may be published.

Completing The Scorecard is Easy!

If you are ready you can jump straight to the Online Scorecard or if you would like you can review our Completing The Scorecard  page for helpful hints on getting the most out of the Scorecard.   

  Valuable Benchmark Data Available Now!

Purchase a benchmark report from a series of targeted reports allowing employers to compare the design and features of their health management programs to those of similar employers.  Reports are based on industry, size and geographic location. 

Even if you have not already completed the Scorecard you will receive a wealth of  information that you can put to use today.

Purchase your 12-page Benchmark reports today.

Read the
2012 Scorecard Annual Report
HERO Scorecard Provides Benchmarks for Measuring total Health Management Pod Cast

Employers are under continuing pressure to control health care costs while maintaining the quality of services provided. Dr. Steven Noeldner, a senior consultant in Mercer’s Total Health Management practice, explains how the HERO's Best Practice Scorecard can aid plan sponsors in evaluation, design, strategic planning, vendor selection, gap analysis and more.  Listen to the Podcast
For the Media:

Scorecard Annual Report

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