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HERO is a national leader in the creation of  Employee Health Management: Research, Education, Policy, Strategy, Leadership and Infrastructure.
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Accolade, Inc.
Affinia Group
American Council of Engineering Companies Life/Health Trust 
American Council on Exercise
American Heart Association
American Psychological Association
American Specialty Health
Aon Hewitt Consulting
BAE Systems Inc.
Barry-Wehmiller Companies, Inc.
Best Doctors
Blue Cross & Blue Shield of MA
Blue Cross & Blue Shield of MN
Boeing Company
Bravo Wellness, LLC
Central Michigan University
Corning Incorporated
Corporate Health Partners 
DTE Energy
Dow Chemical Company
Eastman Chemical Company
Engaged Health Solutions
Ergotron, Inc.
Findley Davies
Gardant Global Inc.
Goldman Sachs
Health to You
HealthSTAT, Inc.
Healthyroads, Inc.
Hennepin County HealthWorks
Hooper Holmes
Howard County Public School System
HUB International
Humana Vitality
INTEGRIS Health, Inc.
Intermountain Healthcare/Selecthealth
Interactive Health
Johnson & Johnson
Kaiser Permanente
Kimberly-Clark Corporation
Life Time Fitness
Lincoln Industries
LL Bean
Lockheed Martin
Lockton Companies
Marsh & McLennan Agency
MasterBrand Cabinets
Mayo Clinic
Medical Mutual of Ohio
MediFit Corporate Services
The MetroHealth System
MHN/Health Net
Michigan State University
National Academy of Sports Medicine
National Security Agency
NextEra Energy
Norton Healthcare
Ohio State University
Onlife Health
Oregon Center for Applied Science
Performance pH
Preventure Inc.
Prudential Financial
Quest Diagnostics
RedBrick Health
Sanofi, US
Schwan Food Company
Shape Up
SeeChange Health Solutions
Spafinder Wellness, Inc.
St. Jospeh Health
State of Nebraska
StayWell Health Management
Target Corporation
Towers Watson
Truven Health Analytics
Tufts Health Plan
Universities Wellness Alliance of Kentucky
University of Alabama
University of Arizona
University of Iowa
University of Michigan
University of Minnesota
US Preventive Medicine
UPMC Health Plan
VAL Health
Vanderbilt University
Virgin Pulse
WebMD Health Services
Wells Fargo
Yale University


To help you achieve the best results with The HERO Scorecard in collaboration with Mercer we have provided a brief planning process for your use:

Many Scorecard participants have found that one of the key benefits of completing the Scorecard comes from bringing together the EHM stakeholders from different departments within their organizations to discuss how best to respond to the questions. 
Review the Scorecard questions you can download a PDF version and think about which individuals within your organizations could contribute to a response.  If possible, set up a meeting with this group and work through the paper questionnaire together.  If that’s not practical, ask them to fill out the relevant sections of the Scorecard and return it to you. 
Once you’ve collected the responses and have a complete set of answers, you’re ready to complete the online Scorecard for your organization.  (We cannot accept paper questionnaires.) It is important to save and/or print your responses before you hit submit.  You’ll find it useful to have a record of your final responses. 


Once you have gathered your answers go through the questions online, entering your answers.  If there is a question you cannot answer simply skip this question.  Of course you will not score points on any skipped question.  Use the button below to enter the online Scorecard

Tools for
Completing the Scorecard

User's Guide

Guidance for answering the survey questions

Editable PDF
Use this Editable PDF to gather and save your answers
Review the score for each Question

NAICS or SIC code
Find your NAICS or SIC code used in completing the scorecard

Best Practices Scorecard Version 4.0 - Online
 Complete the Scorecard and receive free report

Get Your Score

Once you have submitted your answers, your scores will be automatically calculated and emailed to the email address you entered.
Here is a sample report:

Subject: HERO Scorecard Results

Thank you again for submitting the HERO Best Practice Scorecard. Here are your organization's scores.

Section Your Score National Average Maximum Points

Section 1: Strategic Planning

6 10 20
Section 2: Organizational and Cultural Support 20 20 50
Section 3: Programs 15 22 40
Section 4: Program Integration 8 4 16
Section 5: Participation Strategies 22 20 50
Section 6: Measurement and Evaluation 5 9 24
Total Score 76 85 200

Understanding Your Score

Please note that while a score of 200 is theoretically possible, it is not likely nor even desirable for an employer to have every possible EHM program and strategy in place. The greatest value of the Scorecard is in providing an inventory of EHM best practices for consideration; your scores simply provide an indication of where you might find opportunities to enhance your program. As more employers complete the Scorecard and the database grows, you will be able to compare your scores to those of various benchmark groups. For now, to allow for a very general comparison, in the National Average column we have provided the average scores of the employers that completed the Scorecard during the pre-launch testing period (they should in no way be considered representative of all employers).

The average scores will be updated on a quarterly basis and posted on the HERO website http://www.the-hero.org/.

For more information If you would like to communicate directly with HERO about this version of the Scorecard, please send an e-mail to info@the-hero.org, with 'Scorecard' in the subject box. We welcome your reactions, comments, and suggestions for improving the Scorecard, as well as ideas for applications for the Scorecard.  

You are receiving this e-mail because you recently completed the HERO scorecard and provided an e-mail address for this response. If you have questions or concerns about this e-mail, please contact www.the-hero.org

Understand Your Score

After you submit your data to the online Scorecard, you will receive a score for each of the six sections and an overall score. While the scoring system is based on a maximum number of 200 points, the highest score attained when the system was tested on a number of programs was 160, the test group represented highly advanced set of programs.  We don’t anticipate that any program will ever receive the maximum score of 200; a program that includes every possible element of an EHM program is neither likely nor probably even desirable, since not all scored elements are appropriate for all organizations!  consider your organization’s score relative to those of peer organizations or to emulator organizations.

Your individual scores provide a sense of how your program compares to others in the use of best practices, and shows where opportunity for improvement exists.

Use your Score with Benchmark Reports

Employers can benchmark their programs in greater depth -- and against a group of their own peers through a series of benchmark reports based on employer size, industry and geographic region.  These more in-depth reports provide the aggregated responses to each Scorecard question in addition to the average scores.

Individual reports based on industry, company size and region are not yet available.  As the database of answers in version 4.0 grows reports will once again become available.  Check back to see reports.

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