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HERO is a national leader in the creation of  Employee Health Management: Research, Education, Policy, Strategy, Leadership and Infrastructure.
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Abacus Health Solutions
Accolade, Inc.
Affinia Group
American Council of Engineering Companies Life/Health Trust 
American Heart Association
American Psychological Association
American Specialty Health
Aon Hewitt Consulting
BAE Systems Inc.
Barry-Wehmiller Companies, Inc.
Best Doctors
Blue Cross & Blue Shield of MA
Blue Cross & Blue Shield of MN
Boeing Company
Bravo Wellness, LLC
Central Michigan University
Club One
Corning Incorporated
Corporate Health Partners 
DTE Energy
Dow Chemical Company
Eastman Chemical Company
Engaged Health Solutions
Ergotron, Inc.
Findley Davies
Gardant Global Inc.
Goldman Sachs
Health Solutions
Health to You
HealthSTAT, Inc.
Healthyroads, Inc.
Hennepin County HealthWorks
Hooper Holmes
Howard County Public School System
HUB International
Humana Vitality
INTEGRIS Health, Inc.
Intermountain Healthcare/Selecthealth
Interactive Health
Johnson & Johnson
Kaiser Permanente
Kimberly-Clark Corporation
Life Time Fitness
Lincoln Industries
LL Bean
Lockheed Martin
Lockton Companies
Marriott International, Inc.
Marsh & McLennan Agency
MasterBrand Cabinets
Mayo Clinic
Medical Mutual of Ohio
MediFit Corporate Services
The MetroHealth System
MHN/Health Net
Michigan State University
National Academy of Sports Medicine
National Security Agency
NextEra Energy
Ohio State University
Onlife Health
Oregon Center for Applied Science
Performance pH
Prudential Financial
Quest Diagnostics
RedBrick Health
Sanofi, US
Schwan Food Company
Shape Up
SeeChange Health Solutions
St. Jospeh Health
State of Nebraska
StayWell Health Management
Target Corporation
Towers Watson
Truven Health Analytics
Tufts Health Plan
Universities Wellness Alliance of Kentucky
University of Alabama
University of Arizona
University of Iowa
University of Michigan
University of Minnesota
US Preventive Medicine
UPMC Health Plan
VAL Health
Vanderbilt University
Virgin Pulse
Viridian Health Management
WebMD Health Services
Wells Fargo

Completing the Scorecard

To help you achieve the best results with The HERO Scorecard in collaboration with Mercer we have provided a brief planning process for your use:

Many Scorecard participants have found that one of the key benefits of completing the Scorecard comes from bringing together the EHM stakeholders from different departments within their organizations to discuss how best to respond to the questions. 
Review the Scorecard questions (you can download a PDF version) and think about which individuals within your organizations could contribute to a response.  If possible, set up a meeting with this group and work through the paper questionnaire together.  If that’s not practical, ask them to fill out the relevant sections of the Scorecard and return it to you. 
Once you’ve collected the responses and have a complete set of answers, you’re ready to complete the online Scorecard for your organization.  (We cannot accept paper questionnaires.) It is important to save and/or print your responses before you hit submit.  You’ll find it useful to have a record of your final responses. 

Tools for
Completing the Scorecard

User's Guide
Provides question by question guidance on completing the Scorecard

Editable PDF
Use this Editable PDF to gather and save your answers

NAICS or SIC code
Find your NAICS or SIC code used in completing the scorecard

Best Practice Scorecard Version 3.1 Online
 Complete the Scorecard and receive free report

Getting Your Scores

Once you have submitted your answers, your scores will be automatically calculated and emailed to the email address you entered.
Here is a sample report:

Subject: HERO Scorecard Results
Thank you again for submitting the HERO Best Practice Scorecard. Here are your organization's scores.

Section Your Score National Average Maximum Points

Section 1: Strategic Planning

2 5 11
Section 2: Leadership Engagement 9 17 33
Section 3: Program Level Management 4 10 22
Section 4: Programs 9 28 56
Section 5: Engagement Methods 3 28 67
Section 6: Measurement and Evaluation 0 5 11
Total Score 27 94 200

Understanding Your Score

While a score of 200 is theoretically possible, it is not likely nor even desirable for an employer to have every possible EHM program and strategy in place. The greatest value of the Scorecard is in providing an inventory of EHM best practices for consideration; your scores simply provide an indication of where you might find opportunities to enhance your program. Average scores vary based on employer size, and it might be most useful to compare your score to those of employers of similar size.  Looking at the 1154 employers that have completed the Scorecard as of December 31, 2013, respondents with fewer than 500 employees have an average total score of 87; those with 500 - 4,999 employees, 92; and those with 5,000 or more employees, 106.

These average scores will be updated quarterly to include new respondents and posted on the HERO website http://www.the-hero.org/.

Complete Scorecard results now available!

Benchmark reports that show the aggregated results to every question in the Scorecard are now available for purchase on the HERO website. These reports go beyond the scores to show the prevalence of each of the best practices included in the Scorecard.  Reports include results broken out by industry and employer size, to answer such questions as:  What percentage of manufacturing respondents provide a worksite medical clinic? What is the average dollar value of incentives for Health Risk Assessment completion? What's the average participation rate for disease management programs among health care employers?
To find out more, visit the HERO website at http://the-HERO.org. If you would like to communicate directly with the HERO Think Tank about this version of the Scorecard, please send an e-mail to info@the-hero.org,

with "Scorecard" in the subject box.  We welcome your reactions, comments, and suggestions for improving the Scorecard, as well as ideas for application for the Scorecard.

You are receiving this e-mail because you recently completed the HERO scorecard and provided an e-mail address for this response. If you have questions or concerns about this e-mail, please contact www.the-hero.org

Understanding Your Scores

Once you have submitted and received your scores you can review Understanding Your Score for help interpreting your score.
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