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Accolade, Inc.
Affinia Group
American Council of Engineering Companies Life/Health Trust 
American Council on Exercise
American Heart Association
American Psychological Association
American Specialty Health
Aon Hewitt Consulting
BAE Systems Inc.
Barry-Wehmiller Companies, Inc.
Best Doctors
Blue Cross & Blue Shield of MA
Blue Cross & Blue Shield of MN
Boeing Company
Bravo Wellness, LLC
Central Michigan University
Corning Incorporated
Corporate Health Partners 
DTE Energy
Dow Chemical Company
Eastman Chemical Company
Engaged Health Solutions
Ergotron, Inc.
Findley Davies
Gardant Global Inc.
Goldman Sachs
Health to You
HealthSTAT, Inc.
Healthyroads, Inc.
Hennepin County HealthWorks
Hooper Holmes
Howard County Public School System
HUB International
Humana Vitality
INTEGRIS Health, Inc.
Intermountain Healthcare/Selecthealth
Interactive Health
Johnson & Johnson
Kaiser Permanente
Kimberly-Clark Corporation
Life Time Fitness
Lincoln Industries
LL Bean
Lockheed Martin
Lockton Companies
Marsh & McLennan Agency
MasterBrand Cabinets
Mayo Clinic
Medical Mutual of Ohio
MediFit Corporate Services
The MetroHealth System
MHN/Health Net
Michigan State University
National Academy of Sports Medicine
National Security Agency
NextEra Energy
Norton Healthcare
Ohio State University
Onlife Health
Oregon Center for Applied Science
Performance pH
Preventure Inc.
Prudential Financial
Quest Diagnostics
RedBrick Health
Sanofi, US
Schwan Food Company
Shape Up
SeeChange Health Solutions
Spafinder Wellness, Inc.
St. Jospeh Health
State of Nebraska
StayWell Health Management
Target Corporation
Towers Watson
Truven Health Analytics
Tufts Health Plan
Universities Wellness Alliance of Kentucky
University of Alabama
University of Arizona
University of Iowa
University of Michigan
University of Minnesota
US Preventive Medicine
UPMC Health Plan
VAL Health
Vanderbilt University
Virgin Pulse
WebMD Health Services
Wells Fargo
Yale University

Learning Series Archive

The HERO Learning Series provides industry professionals with educational opportunities to enhance their performance in the workplace.  These learning series webinars are brought to you at no charge by HERO:
Index of Webinars -
An Alphabetical listing of webinars by title. Click on any title to see a full abstract of each session
A Community Based Proactive Health Care Model for Small Businesses William E Primmerman
Project Director, Greater Somerset Public Health Collaborative

Kala Ladenheim, PhD, MSPH
Senior Researcher, Medical Care Development, Inc.
A Strategic Approach to Employee Well-Being and Organizational Performance

David W. Ballard, PsyD, MBA
Assistant Executive Director, American Psychological Association   

Connie Roy-Czyzowski, SPHR, CCP
Vice President, Human Resources, Northeast Delta Dental
HERO EHM Best Practices Scorecard in Collaboration with Mercer: Findings and Functions Beth Umland, Research Director, Mercer
Steven Noeldner, PhD, Partner, Mercer
Obesity in America: Consequences and Strategies William Dietz, MD, PhD, Director of Nutrition, Physical Activity, and Obesity, CDC
Obesity in America:
Putting Strategies into Practice in the Worksite

John White, PhD, Global Health Services Prevention and Health Culture Leader,
Dow Chemical Company

Anne C. Haddix, PhD, Senior Policy Advisor, CDC
Organizational Energy: A Primer on Improving Health Jack Groppel, PhD, Co-Founder of the Human Performance Institute
Vice President of Applied Science and Performance Training
Wellness & Prevention, Inc., a Johnson & Johnson company

Webinar Summaries

Webinars are listed chronologically by air date. Use the Index links above to find your webinar by title.

The HERO EHM Best Practices
 Scorecard in collaboration with Mercer
TM: Findings

View the Recording
View the Slides

Original air date June 19, 2013

More than 1,000 employers have completed the HERO Scorecard, providing detailed information on their health management programs. A number of industry experts have used this data to examine the relationship between the use of best practices and outcomes. This webinar will share some of the key findings from these analyses.  Topics covered include:

  • Top five health management best practices linked to medical plan savings
  • Impact of including spouses in key program components
  • Key trends in health management program strategy:  comparing Scorecard results over time
  • Challenges and opportunities for employers of different sizes in health management

We will also discuss how employers are using the Scorecard within their organizations to benchmark their programs against those of similar employers; make the case for investing in health management; and guide their strategic planning.

Learning Objectives

  1. Identify health management best practices that contribute most to positive outcomes as reported by Scorecard respondents
  2. Learn about current trends in health management program design and see how your program compares to key benchmarks
  3. Learn how other employers have used the Scorecard in their organizations to evaluate their programs and inform their strategic planning

About Our Speakers
Steven NoeldnerSteven Noeldner, PhD

Steven Noeldner, PhD is a Partner and a Senior Consultant in the Total Health Management specialty practice of Mercer. Steven serves on the THM practice’s Leadership Team and is a national resource and expert in the areas of strategic planning, program design, behavior change and program evaluation. He also serves as the Chair of HERO’s Research Study Subcommittee.  Steven has over 25 years of industry experience, which includes clinical practice in cardiac and pulmonary rehabilitation, hospital administration, university teaching, research, wellness programming, corporate HPM, senior management, and consulting.  Steven’s education includes a M.S. in Adult Fitness – Cardiac Rehabilitation and a Ph.D. in Exercise Science with concentrations in Sport Psychology, Exercise Physiology, and Biomechanics. He is certified by the American College of Sports Medicine as a Program Director.  He has written and published numerous articles and text book chapters, and has served as a reviewer for several professional journals.
Beth UmlamdBeth Umland
Director of Research, Health & Benefits

Beth Umland, is Director of Research for Health & Benefits at Mercer. Beth manages Mercer's flagship National Survey of Employer-Sponsored Health Plans, as well as number other annual and topical surveys, producing data and reports that are used widely by employers, the health care industry, the media, and health policymakers.  Beth was part of the team that created Version 3 of the HERO Scorecard in collaboration with Mercer, and is currently leading the team charged with developing Version 4.  She is also on the steering committee of the joint HERO/CCA Employee Health Management Measurement and Standards project. 

A Community Based Proactive Health Care Model
for Small Businesses Webinar

View the Recording
View the slides

Original Airdate: 1/23/2013

The Greater Somerset Public Health Collaborative (GSPHC) in Somerset County, Maine in partnership with HERO, The Maine Health Access Foundation and Medical Care Development developed a community-based employee wellness program for very small businesses and demonstrated that small businesses within a community can join together to offer their workers wellness activities that would not normally be economically feasible for groups their size.  This model complements national health reform, which proposes models to allow small employers to group together to purchase coverage.  Large employers understand that wellness and prevention form a continuum with insurance; indeed, as the law permits, employers and insurers offer incentives for wellness.  By creating a project that gave small employers a similar opportunity to jointly obtain worksite wellness; this project was able to develop a prototype of a complementary product that can be used to offer a full spectrum of health, wellness and medical care protection for small and very small employers.

Learning Objectives

  1. Learn how small businesses in a rural community can come together to offer workplace wellness programs to their employees.
  2. Learn how this model has made an impact on the health and well-being of its community members.
  3. Learn unique strategies to implement evidence-based interventions for improving the workplace environment and employee health.

About Our Presenters

Bill PrimmermanWilliam E. Primmerman is the Project Director for the Greater Somerset Public Health Collaborative (GSPHC) one of the 26 Healthy Maine Partnerships (HMP) located in District 5, which is Kennebec and Somerset Counties, of the 8 Maine Public Health Districts. Bill is an employee of Redington-Fairview General Hospital, fiscal agent for the GSPHC.  He currently directs the GSPHC in Somerset County to address the prevention of chronic disease through policy and environmental change initiatives in promotion of tobacco free lifestyle, physical activity, good nutrition and the prevention of substance abuse.  This work is done in partnership with schools, municipalities, worksites, community organizations, health care providers, children, youth, families and many community volunteers. Prior to 2003 and  his current position Bill spent 15 years teaching in Public Education both in Maine and Nova Scotia and 17 years as a consultant at the Maine Department of Education.

Kala LadenheimKala Ladenheim, PhD, MSPH. is a Senior Researcher at Medical Care Development, Inc. and an independent Maine-based health policy expert DBA Maine Health Policy dot Info. Past significant leadership roles in Maine include President/CEO of the Maine Center for Public Health and Executive Director of the Maine Health Policy Advisory Council. Recent and current Maine projects include a study of the interplay of financing and public health infrastructure development in Maine, a study of the relationship between oral and systemic health, a senior driver safety project, an innovative rural micro-wellness program, and providing policy support and evaluation for a regional telehealth resource center. Kala is a national expert on state-level policy-making related to insurance coverage, quality and health information technology.

Organizational Energy: A Primer on Improving Health
Jack Groppel, PhD, Co-Founder of the Human Performance Institute
Vice President of Applied Science and Performance Training
Wellness & Prevention, Inc., a Johnson & Johnson company

Original airdate 7/11/2012

View the recording
View the presentation

Organizations worldwide are facing a human energy crisis. One only has to review the data on disengagement to realize that change is inevitable, but the question is, “How to Change?” Energy is our most critical human resource, however most people fail to manage energy effectively. Whether real or perceived, most professionals describe their lives as running out of time, low on energy (especially at the end of the day), compromised performance, and so on. Our business routines have often been characterized by non-stop meetings, endless conference calls, and energy-zapping operational modes. Learning how to effectively manage one’s energy in four dimensions (physical, emotional, mental, and aligned to one’s mission or purpose), people can learn how to meet the ever-increasing demands in their lives, improve their personal and professional performance, and improve their personal health and happiness. This webinar will briefly examine the problems we face, and offer time-proven strategies on how to view and manage energy as one way to improve the health and performance of our employees.

Learning Objectives

  1. Identify human energy as a key critical resource, and how most people fail to manage energy effectively.
  2. Clarify how human beings are multidimensional, and how organizations need to consider all dimensions of performance, in improving organizational energy.
  3. Describe how individuals and teams can develop the skills to manage energy effectively, improving overall organizational energy.

About our Speaker

Jack Groppel Dr. Jack Groppel, PhD is the co-founder of the Human Performance Institute, and Vice President of Applied Science and Performance Training at Wellness & Prevention, Inc., a Johnson & Johnson company. He is an internationally recognized authority and pioneer in the science of human performance, and an expert in fitness and nutrition. Jack served as an Adjunct Professor of Management at the J.L. Kellogg School of Management at Northwestern University for several years and continues to instruct courses at the University in a supplementary role. He authored The Corporate Athlete book on achieving the pinnacle of corporate performance and co-authored The Corporate Athlete Advantage. Jack developed the Corporate Athlete® concept for his training program while serving as an associate professor of kinesiology and bioengineering at the University of Illinois, helping both business executives and athletes increase performance levels.

A Strategic Approach to Employee Well-Being and Organizational Performance
David W. Ballard, PsyD, MBA, Assistant Executive Director, American Psychological Association   
Connie Roy-Czyzowski, SPHR, CCP, Vice President, Human Resources, Northeast Delta Dental

Original airdate: March 21, 2012

Watch the webinar

View the presentation


Although the importance of a healthy workforce has come to be generally accepted, many employers remain frustrated that their wellness efforts are falling short in terms of both employee and organizational outcomes. This webinar will go beyond the fragmented approach of one-off programs to present a comprehensive, systems-based framework for promoting a workplace culture where both employees and the organization thrive.  

Using the American Psychological Association’s healthy workplace model, participants will examine the key characteristics of a healthy, high-performing organization, with special attention given to the importance of custom tailoring workplace practices to meet the unique needs of an organization and its workforce. Case examples from award-winning Northeast Delta Dental will demonstrate the application of psychologically healthy workplace principles in a real-world setting, with an emphasis on practical considerations and lessons learned.  

About Our Speakers
David W. Ballard, PsyD, MBA, is the Assistant Executive Director for Marketing and Business Development at the American Psychological Association. In this capacity, he spearheads the Psychologically Healthy Workplace Program, an initiative designed to help employers create a workplace culture that promotes employee well-being and organizational performance. Dr. Ballard has provided research and consultation to government agencies, medical schools and universities in the areas of public health, prevention and healthcare finance and has experience in management, marketing and consumer research. He is on the Board of Directors of the Health Enhancement Research Organization and the C. Everett Koop Health Awards and serves on advisory boards for the National Business Group on Health and the Mayo Clinic Center for Social Media. Dr. Ballard received his doctorate in Clinical Psychology and his MBA in Health and Medical Services Administration from Widener University, where he completed concentrations in organizational and forensic psychology.
Connie Roy-Czyzowsju Connie Roy-Czyzowski, SPHR, CCP, is the Vice President of Human Resources for Northeast Delta Dental. She is a Senior Professional in Human Resources and a Certified Compensation Professional and was awarded the ‘HR Hero’ Award by her peers in 2003. Over the years, she has actively participated in the governance and activities of local chapters of the Society for Human Resource Management and the statewide HR conference. Connie also serves as a Trustee of the Community College System of New Hampshire and a member of the HR Advisory Board for Moore Center Services, Inc. Northeast Delta Dental is a leader in the dental marketplace in Maine, New Hampshire, and Vermont. Based in Concord, New Hampshire.

Obesity in America:  Putting Strategies into Practice
John White, PhD, Global Health Services Prevention and Health Culture Leader, Dow Chemical Company
Anne Haddix, PhD, Senior Policy Advisor, CDC National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP)

Original  air date: 4/1/2011

View the presentations
John White, PhD
Anne Haddix, PhD
Watch the Webinar

Obesity in America: Putting Strategies into Practice, continues the conversation on the Obesity epidemic. The session will focus on implementing policies and programs in the workplace and look at the impact.  These policies and programs seek to change the physical and social work environment to be more supportive of healthy behaviors and affect large groups of workers simultaneously. The environments they aim to create, both at work and in the broader community, are ones where the healthy choice is the easy choice to make

Our two speakers represent both the CDC policy and corporate implementation strategies. 

Anne will focus on the impact of the "health in all policies approach" which looks to integrate health considerations into societal policymaking across sectors, and at all levels including public-private partnerships with business, to improve the nation’s overall population health.

John will focus on the Dow's efforts on Obesity prevention and reduction.  John will discuss the ongoing LightenUp Program at Dow in the context of their overall Wellness focus.

About Our Speakers

John White, PhDJohn White, PhD, is the Global Health Services Prevention and Health Culture Leader for the Dow Chemical Company. John is responsible for strategy development, and oversight of prevention and health based culture, and serves as a leader of Dow's global efforts to create and sustain a culture that is supportive of health.
John has over 25 years of experience in the preventative health field where he has served The Dow Chemical Company and The Institute for Aerobics Research. He earned his Ph.D. in Exercise Science from the University of Mississippi and a Bachelor of Administration in Business from the University of Wisconsin-Eau Claire.
Anne Haddix, PhD

Anne C. Haddix, PhD is a senior policy advisor for the CDC National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP) where see advises NCCDPHP leadership on various cross-cutting policy issues related to chronic diseases, including food and nutrition policy and community transformation.

Prior to joining NCCDPHP, Anne served as the acting director for the Policy Research, Analysis, and Development Office in CDC's Office of the Associate Director for Policy. There she provided leadership and perspective on policy development, review, and analysis Anne joined CDC/ATSDR in 1992 as the first PhD-trained economist at CDC. where she successfully cultivated economic analysis as a scientific discipline at CDC, eventually training more than 2,000 CDC staff and establishing the Prevention Effectiveness Fellowship program.

Obesity in America: Consequences and Strategies
William Dietz, MD, PhD, Director of Nutrition, Physical Activity, and Obesity, CDC

Original  air date: 11/9/2010

*Watch the webinar
  View slides

This recorded event provides a short overview of the current status of the obesity epidemic in America before turning to a discussion of the consequences. Dr. Dietz addresses the disease cost, absenteeism, disability and impact of childhood obesity on the adult workforce. Next Dr. Dietz turns to a discussion on target behaviors and priority strategies and explain the current federal, state and local initiatives focusing on obesity. The floor was then opened to the live participants for a question and answer period.

About Our Speaker

Dr. William Dietz, MD, PhDWilliam H. Dietz, MD, PhD, is the Director of the Division of Nutrition, Physical Activity, and Obesity at the CDC. Prior to his appointment to the CDC, he was a Professor of Pediatrics at the Tuft′s University School of Medicine, and Director of Clinical Nutrition at the Floating Hospital of New England Medical Center Hospitals. He received his medical degree from the University of Pennsylvania in 1970 and a Ph.D. in Nutritional Biochemistry from the Massachusetts Institute of Technology. He is a member of the Institute of Medicine, a recipient of the Holroyd-Sherry award from the American Academy of Pediatrics for his contributions to the field of children and the media, and the recipient of the 2006 Nutrition Research award from the AAP for outstanding research in pediatric nutrition.


*Due to a technical difficulty during recording you will not see the first slide until approximately 30 seconds into the presentation.

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